Refund & Return Policy

Because we sell food products — cold wood pressed oils, ghee and pickles — we're unable to accept returns once a product has been delivered, opened or used, for hygiene and safety reasons. This is standard practice for food items and helps us guarantee that what you receive is always sealed and untouched. DAMAGED, WRONG OR DEFECTIVE ITEMS If your order arrives damaged, leaking, incorrect, or with a manufacturing defect, we will replace it or refund you in full — at no cost to you. Please contact us within 48 hours of delivery with: - Your order number - A photo or short video of the product and its packaging as received We'll review it and get back to you within 2 business days with a replacement or refund. CANCELLATIONS You can cancel an order any time before it has been shipped, at no charge — just message us on WhatsApp with your order number. Once an order has shipped, it can no longer be cancelled, but the damaged/wrong-item protection above still applies. REFUND TIMELINES Approved refunds for online payments are credited back to your original payment method within 5–7 business days via Razorpay. Cash on Delivery orders are refunded via UPI or bank transfer — we'll ask for your details when the refund is approved. Questions? Reach us via WhatsApp or the details on our Contact page — we're happy to help.